When you receive a replacement device, you'll need to return your damaged/malfunctioning device to avoid being charged an Unrecovered Equipment Fee (nonreturn fee) equal to the retail price of the replacement device plus applicable shipping costs. Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. **Accidental Damage applies to those covered devices not eligible for AppleCare Services.If you have an eligible iPhone, there is a $29 accidental damage iPhone screen-only repair deductible which only applies to the first two claims during the eligiblity period. After that, and for all other accidental damage claims, the deductible is $99. Otherwise, a replacement is available for the accidental damage (all other) service fee … For approved claims, we’ll provide you with tracking information via email once your replacement device has shipped. Refer to coverage documents for details. If the device is not returned, you will be charged an unrecovered equipment fee of up to $1,500. Under the Insurance Device Protection Plan (New York only), the $29 screen-only accidental damage deductible is available through Assurant. My Deductible. *There is a $5 processing fee collected by T-Mobile when devices are exchanged through T-Mobile. To find your device tier and corresponding deductible information, click on the link that applies to your area code, and then look for your make and model: Customers with a NY area code Customers with an area code from all other states (except NY)
Your T-Mobile Premium Handset Protection is provided by Assurant Solutions. Under the Insurance Device Protection Plan (New York only), the $29 screen-only accidental damage deductible is … If you switch your device to one that is classified in another tier, and as device depreciation adjustments are made, the monthly charge for your new tier will be reflected on your T-Mobile bill.Claim limits apply. Model and deductible based on your enrollment record at time of inquiry.Please enter your mobile number below to access the deductible for your device.You may have entered an incorrect mobile number or our system may be processing your enrollment.If you want to view a deductible by make and model, click the "Look Up by Make and Model" button above.You may have entered an incorrect mobile number or our system may be processing your enrollment.If you want to view a deductible by make and model, click the "Look Up by Make and Model" button above.The Customer Authentication information you provided does not match our records. Thank you for your patience and understanding. Service Fee/Deductible ... ** The $29 service fee for screen-only repair applies when service is provided through an Assurant-authorized repair center when and where repair service is available.
Thank you for your patience and understanding. File a claim for your T-Mobile phone. Deductible: If the approved claim is related to damage or malfunction, you will be provided with detailed information on how to return the device.
When you receive a replacement device, you'll need to return your damaged/malfunctioning device to avoid being charged an Unrecovered Equipment Fee (nonreturn fee) equal to the retail price of the replacement device plus applicable shipping costs. Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. **Accidental Damage applies to those covered devices not eligible for AppleCare Services.If you have an eligible iPhone, there is a $29 accidental damage iPhone screen-only repair deductible which only applies to the first two claims during the eligiblity period. Under the Insurance Device Protection Plan (New York only), the $29 screen-only accidental damage deductible is available through Assurant. For customers bringing their eligible Sprint iPhone to the program, any previous AppleCare Services benefits will be applied toward this limit.Click on the links below to find your device’s tier, fees and deductibles based on the program. Refer to coverage documents for details.
Xfinity Mobile Protection Plan eligible devices, monthly cost, and service fees/deductibles are listed below. For customers bringing their eligible Sprint iPhone to the program, any previous AppleCare Services benefits will be applied toward this limit.Click on the links below to find your device’s tier, fees and deductibles based on the program.Please select from the following options to view the deductible for an approved claim for your selected device. ** The $29 service fee for screen-only repair applies when service is provided through an Assurant-authorized repair center when and where repair service is available.
After that, and for all other accidental damage claims, the deductible is $99. The Customer Authentication information you provided does not match our records.
*There is a $5 processing fee collected by T-Mobile when devices are exchanged through T-Mobile.
If you switch your device to one that is classified in another tier, and as device depreciation adjustments are made, the monthly charge for your new tier will be reflected on your T-Mobile bill.Claim limits apply. Otherwise, a replacement is available for the accidental damage (all other) service fee of $40 or $99. For approved claims, we’ll provide you with tracking information via email once your replacement device has shipped. After that, and for all other accidental damage claims, the deductible is $99.